Parent Portal

Overview 2-Step Verification adds a layer of security to your account by requiring at least 2 methods of authentication. The first authentication method is a password, the second is typically a phone number or email address. With 2-Step Verifica...

The Schedule tile will display the student's schedule, actual attendance, and allow parents to select days from a parent managed calendar , (if applicable). Calendar Tab The student’s schedule will display below the calendar. If the center allo...

If a student is registered into a Parent Managed Registration room, parents can select the days their student(s) will attend from a calendar. Follow the steps below: Click the Schedule/Attendance tile from the home screen of the parent portal ...

From the parent portal, parents have the ability to request a schedule cancellation or schedule change. Below will walk through deleting a schedule, and requesting a schedule change via the Assignments tab and the Calendar tab. Please Note : mult...

Parents/guardians have the ability to change the default language used in the Parent Portal. Setting the Preferred Language Navigate and log into https://family.daycareworks.com/login.jsp Click Account in the top right corner ...

The Account screen is where parents can locate the authentication code, change their password, update/add security questions, and link other accounts. Account Information The account information section includes: User name - used to log into...

Announcements display generic notes from the school or site. As soon as a school adds an announcement, it is immediately ready for parent review. The newest update will be on the top. Check back for important information, phone numbers, or events!...

Parents can request vacation days via the Parent Portal. Please follow the steps below to request vacation days: To request vacation days for student, click the Personal tile from the portal home screen Then select Update information,...

Auto-Pay allows a parent to enter payment information into the system and have their card automatically charged for fees To add an auto-payment method, click the Auto-Pay tile from the home screen On the Payment Method screen, it will...

The Calendar section of the parent portal will display a listing of events that have been added by a staff/admin user. This information is not tied to programs the student is enrolled in, but can be displayed to certain demographic within a center. ...

If a parent account becomes locked out or a password reset is needed, there is a reset option on the login screen. Please Note : Accounts lockout for 5 minutes on the 5th invalid password attempt. After the 5-minute wait time, the account will au...

For returning families, when the Registration tile is selected, there could be a reconfirmation popup. These popups are added by the administrator as a notification to parents to update/add specific information prior to completing registration. Ex...

Setting up parent roles allows administrators the ability to determine what tabs on the main toolbar parents will be able to view in the Connect Portal. From the Setup menu, click Admins Click Actions, the select Setup Roles ...

There are two phases that a parent/guardian must go though during the registration process for a Parent Managed program: Registration - this is the first step in the process, which includes registering for the program Selecting Days - step two...

Connect is a parent portal where families can see information about a center's programs, pull statements, make payments, and more. To login, navigate to: http://family.daycareworks.com http://connect.schoolcareworks.com When parents...

Families can create and print financial statements for any date. This allows parents the ability to view a monthly billing statement or view an entire year's billing statement. From the home screen, click the Statements tile Click Statement ...

Parents can select the Statement tile to pull current and user defined period statements. This is also where users can pull year-end tax statements for what has been paid through the system. This tile will display current charges, credits, payment...

The Registration screen is where parents can sign their students up for new programs; this may include yearly program registration, full day sign ups, enrichment programs, or summer options. Administrators can manually approve registrations or ...

To add or update immunization detail on the Parent Portal, follow the steps below: From the portal home screen, Click Personal Click the Update Information link under the student's name Select the Immunization Dates link towards the to...

The Personal tile allows parents to add new students to a center or view/update personal information for students, parents/guardians, or other contacts. Key Point : Displayed parent contact and child information is based on what is set up in the ...

Parents can view the details of their outstanding balance by clicking the icon. The following screen will appear:

The Make Payment tile will display when a center has online payments setup. When this tile is selected, the parent can submit a one-time payment for the amount of their choice. Click the Make Payment tile. The current account balance w...

Daily InSites are added from the InSite Classroom app. They provide parents with information about their student’s day. Different categories can be added on the administrator site, such as reading, math, nap time, etc. Below is an example of an InSi...

The Communication section of the portal allows parents to see generic documents, links, or teacher profiles. On the Communication page, any available documents will display, click the link to open the document or click the link under the Links...